REGULATOR Ofgem has announced that it's launched a review into the response of energy network companies surrounding Storm Arwen - as well as removing a compensation cap for those affected by power shortages.

The revelation now means that a previous £700 cap on compensation has been lifted and those affected by storm damage will be able to claim £70 for each 12 hour period they are left without power, after an initial £70 for the first 48 hours.

Read more: How to claim from Northern Powergrid if you were cut off by Storm Arwen 

Jonathan Brearley, Ofgem’s chief executive said: “We understand this is a really worrying time for people who are without heat and power as the severity of Storm Arwen has hit homes and businesses in the North of England and Scotland. The effects of Storm Arwen are still being felt with 10,500 homes still without power.

Read more: Storm Arwen: Northern Powergrid map shows when North East homes will get power

“We accept the network companies have been working in challenging conditions, but until every home in Britain has power restored, that relentless effort must continue.”

He added: “We are launching a review into how the storm has been handled. We have strict rules on how network companies need to operate in these circumstances, and we will take action if needed.”